STORE POLICY
Customer Care
At IbnThobe we take immense pride in offering luxurious, high-quality Thobes that exemplify elegance and style. Our commitment to customer care extends beyond providing exceptional products; we strive to create a seamless and delightful shopping experience for you.
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We understand that your satisfaction is paramount, and we are here to address any queries or concerns you may have. Our knowledgeable and friendly customer care team is dedicated to assisting you every step of the way. Whether you need assistance with product information, sizing guidance, or order status updates, we are just a message or call away.
We believe in building trust with our customers, and that's why we have implemented a comprehensive customer care policy. We aim to provide prompt responses to all inquiries, usually within 24 hours. Our team is well-versed in our products and can offer personalized recommendations based on your preferences. We value your feedback and suggestions, as they help us improve our services and cater to your needs more effectively.
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At IbnThobe, your satisfaction is our top priority. We want you to shop with confidence, knowing that we are here to support you at every stage of your shopping journey. Thank you for choosing us, and we look forward to serving you with our exceptional products and exemplary customer care.
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Wholesale Inquiries
Currently, we do not offer wholesale services.
However, we value our customers' feedback and continuously strive to enhance our offerings. We are actively exploring the possibility of introducing wholesale options in the future to cater to the needs of businesses and organizations. Stay tuned for updates!
Privacy & Safety
At IbnThobe, we take your privacy and safety seriously. We understand the importance of safeguarding your personal information and want to assure you that we handle it with the utmost care and respect. In this privacy and safety policy, we aim to provide you with transparent information about how we collect, use, store, and protect your data.
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When it comes to processing payments, we utilize trusted third-party banking services to verify and secure transactions. This ensures that your financial information remains confidential and protected during the payment process. We do not store any credit card details on our servers, further enhancing the security of your sensitive information.
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We employ industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our website is secured with SSL (Secure Sockets Layer) encryption, ensuring that your data is transmitted securely over the internet.
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Additionally, our internal data handling procedures and access controls are regularly reviewed and audited to maintain the highest level of data protection.
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Thank you for choosing IbnThobe, and we look forward to serving you with the utmost care and respect for your privacy.
Payment Methods
- Credit / Debit Cards
- PAYPAL
- Offline Payments